Resources
Frequently asked questions
Our hours, the payment methods we accept, CareCredit, and what “complete care” means here.
Hours and visits
What hours are you open?
| Monday | 7:30 a.m. – 6:00 p.m. |
|---|---|
| Tuesday | 7:30 a.m. – 12:00 p.m.2:00 p.m. – 6:00 p.m. |
| Wednesday | 7:30 a.m. – 6:00 p.m. |
| Thursday | 7:30 a.m. – 6:00 p.m. |
| Friday | 7:30 a.m. – 5:00 p.m. |
| Saturday & Sunday | Closed |
Payment and CareCredit
Paying for your pet’s care
What payment methods do you accept?
We accept:
- Cash
- Personal checks
- Major credit cards: Mastercard, Visa & Discover
- CareCredit (see below)
What is CareCredit?
CareCredit is a credit card specifically for your pet’s health care needs. Special financing and low monthly payment options are available. You can use your CareCredit card for routine check-ups or have it on hand for an emergency or an expected expense. Using CareCredit allows for care without compromise and peace of mind for your entire family.
Our approach
Complete care, all in one place
What “complete care” means here, and why we call ourselves an Animal Complex. Whatever else you’d like to know, we’re happy to help.
What does “Complete Care” mean?
- Complete health care extends beyond medicine.
- The health and well-being of animals depend on their medical, physical, emotional, and mental states.
- Countrycare Animal Complex addresses all of these components of care at one convenient location, from preventative veterinary care and routine medical, surgical and nursing care, to holistic medicine, counseling and education, and much more.
- Our ultimate goal is to enhance the quality of your animals’ lives and help you enjoy these special members of your family.
Why do you call yourself an “Animal Complex”?
We chose the name “Countrycare Animal Complex” rather than “clinic” or “hospital” because we offer a complete care center for all moments of your animal’s life, not just when they are sick and need a “hospital.”
A complete care center for all moments of your animal’s life, not just when they are sick.
Ask our team
Still have questions?
Call us during clinic hours, or send us a message and a member of our team will get back to you.
In their words
The hearts we’ve touched
“I LOVE Countrycare! You really feel like family when you walk in. I’ve been a client many years and always refer people when they need a vet to listen. Listening to your clients and their worries, fears, needs is soooo important. Thank you for always Listening!”
“I have been going to Country Care for over 30 years. Everyone there is very friendly, compassionate, and takes the time to listen to your concerns and answer questions. I highly recommend them to everyone.”
“I brought my boy to Country Care several years ago seeking a second opinion. He was sick and not getting better and no true diagnosis. After the first appointment not only did I have a diagnosis but a treatment plan that worked! He has been there since that day and they have, without a doubt, saved his life. He is a diabetic and has Cushing’s Disease. Their dedication and determination brought everything under control and he is a happy boy today. Thanks to their care he will be a part of my life for many years!”
“I’ve been a family member for about 20 years now. Key word here is family - you are the best, and only the best for my family”
“I would not trust my cats’ care to anyone else. Dr. Strickfaden takes the time to listen and understand my concerns for my cats. She treats their health needs, both physically and emotionally, professionally and compassionately.”
“Dr. Heintz was so gentle and compassionate with our dog. The vet tech was so kind and understanding with all of the questions that I asked her. They made me feel comfortable with the decisions that we made for Maddie.”
“We’ve been to different veterinary offices, and the quality of your care is unmatched. We are happy to have found Countrycare!”
“Everyone there was great – from making the appointment to the vet tech to our vet. Everyone was super friendly and nice. They took their time. We didn’t feel rushed. We were very happy and grateful to the staff.”
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