A client and a Countrycare team member greet a shih tzu at the front desk

Resources

Frequently asked questions

Our hours, the payment methods we accept, CareCredit, and what “complete care” means here.

Hours and visits

What hours are you open?

Monday7:30 a.m. – 6:00 p.m.
Tuesday7:30 a.m. – 12:00 p.m.2:00 p.m. – 6:00 p.m.
Wednesday7:30 a.m. – 6:00 p.m.
Thursday7:30 a.m. – 6:00 p.m.
Friday7:30 a.m. – 5:00 p.m.
Saturday & SundayClosed
Request an appointment
A Countrycare technician holds a tabby cat while a veterinarian listens to his heart

Payment and CareCredit

Paying for your pet’s care

What payment methods do you accept?

We accept:

  • Cash
  • Personal checks
  • Major credit cards: Mastercard, Visa & Discover
  • CareCredit (see below)
What is CareCredit?

CareCredit is a credit card specifically for your pet’s health care needs. Special financing and low monthly payment options are available. You can use your CareCredit card for routine check-ups or have it on hand for an emergency or an expected expense. Using CareCredit allows for care without compromise and peace of mind for your entire family.

Apply online or learn more about CareCredit

A Countrycare team member reviews dental x-rays on a laptop

Our approach

Complete care, all in one place

What “complete care” means here, and why we call ourselves an Animal Complex. Whatever else you’d like to know, we’re happy to help.

What does “Complete Care” mean?
  • Complete health care extends beyond medicine.
  • The health and well-being of animals depend on their medical, physical, emotional, and mental states.
  • Countrycare Animal Complex addresses all of these components of care at one convenient location, from preventative veterinary care and routine medical, surgical and nursing care, to holistic medicine, counseling and education, and much more.
  • Our ultimate goal is to enhance the quality of your animals’ lives and help you enjoy these special members of your family.
Why do you call yourself an “Animal Complex”?

We chose the name “Countrycare Animal Complex” rather than “clinic” or “hospital” because we offer a complete care center for all moments of your animal’s life, not just when they are sick and need a “hospital.”

A complete care center for all moments of your animal’s life, not just when they are sick.

Why we call ourselves an Animal Complex

Ask our team

Still have questions?

Call or text (920) 863-3220 during clinic hours, or send us a message and a member of our team will get back to you.

In their words

The hearts we’ve touched

A woman crouching beside her German Shepherd on a wooded path, one arm around the dog.

“I arrived with a bag of pills and not much hope for Fina’s quality of life. Dr. Strickfaden listened, and within weeks my German Shepherd was on the road to recovery.”

Susan H.J. · Freedom, WI
A woman lies cheek to cheek with her golden retriever on the grass, both grinning.

“Years ago when all other vets gave up on my older dog Katy, Dr. Strickfaden got her back to agility competition form with acupuncture. I’m a big fan!”

Betsy F. · Green Lake, WI
A happy red poodle hugged over its owner’s shoulder.

“Countrycare Animal Complex is what I wish for all pets. Your compassion and genuine caring makes all the difference. Duke is a happy dog because of you.”

Maureen M. · De Pere, WI
A Yorkshire terrier looks out over a woman’s shoulder as she holds him.

“Everyone there was great — from making the appointment to the vet tech to our vet. Everyone was super friendly and nice. They took their time. We didn’t feel rushed. We were very happy and grateful to the staff.”

Anne S. · Denmark, WI
A smiling man lies on the grass beside his happy golden retriever.

“Dr. Heintz was so gentle and compassionate with our dog. The vet tech was so kind and understanding with all of the questions that I asked her. They made me feel comfortable with the decisions that we made for Maddie.”

Faye D. · Algoma, WI