The Countrycare Animal Complex building

Legal

Privacy policy

How we collect, use and protect the information you share with us through this website.

This privacy policy sets out how Countrycare Animal Complex uses and protects any information that you give Countrycare Animal Complex when you use this website.

Countrycare Animal Complex is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Countrycare Animal Complex may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 2016.

What We Collect

We may collect the following information:

  • name
  • contact information including email address

What We Do with the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We will never sell your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling Your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible via the contact form on this site. We will promptly correct any information found to be incorrect.

In their words

The hearts we’ve touched

A woman crouching beside her German Shepherd on a wooded path, one arm around the dog.

“I arrived with a bag of pills and not much hope for Fina’s quality of life. Dr. Strickfaden listened, and within weeks my German Shepherd was on the road to recovery.”

Susan H.J. · Freedom, WI
A woman lies cheek to cheek with her golden retriever on the grass, both grinning.

“Years ago when all other vets gave up on my older dog Katy, Dr. Strickfaden got her back to agility competition form with acupuncture. I’m a big fan!”

Betsy F. · Green Lake, WI
A happy red poodle hugged over its owner’s shoulder.

“Countrycare Animal Complex is what I wish for all pets. Your compassion and genuine caring makes all the difference. Duke is a happy dog because of you.”

Maureen M. · De Pere, WI
A Yorkshire terrier looks out over a woman’s shoulder as she holds him.

“Everyone there was great — from making the appointment to the vet tech to our vet. Everyone was super friendly and nice. They took their time. We didn’t feel rushed. We were very happy and grateful to the staff.”

Anne S. · Denmark, WI
A smiling man lies on the grass beside his happy golden retriever.

“Dr. Heintz was so gentle and compassionate with our dog. The vet tech was so kind and understanding with all of the questions that I asked her. They made me feel comfortable with the decisions that we made for Maddie.”

Faye D. · Algoma, WI