Legal
Privacy policy
How we collect, use and protect the information you share with us through this website.
This privacy policy sets out how Countrycare Animal Complex uses and protects any information that you give Countrycare Animal Complex when you use this website.
Countrycare Animal Complex is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Countrycare Animal Complex may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 2016.
What We Collect
We may collect the following information:
- name
- contact information including email address
What We Do with the Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We will never sell your information.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible via the contact form on this site. We will promptly correct any information found to be incorrect.
In their words
The hearts we’ve touched
“We’ve been to different veterinary offices, and the quality of your care is unmatched. We are happy to have found Countrycare!”
“Everyone there was great – from making the appointment to the vet tech to our vet. Everyone was super friendly and nice. They took their time. We didn’t feel rushed. We were very happy and grateful to the staff.”
“Countrycare Animal Complex is what I wish for all pets. Your compassion and genuine caring makes all the difference. Duke is a happy dog because of you.”
“I just have to say that I was very impressed with the genuine, caring staff at Countrycare. I read a review online in which a woman stated she drove an hour to have her pets seen at your facility. I thought, “I have to check them out”. Now, I realize what she had experienced, because I feel the same way. I have had a few good vets over the last 22 yrs for our pets, but I still felt a noticeable difference when I brought our pets to your facility. Thank you for your professional, kind, genuine care. We are new to the facility, but I was so impressed, that I have decided this will be our new veterinarian family.”
“I like Countrycare because they not only take great care and concern of my pets but also of me… they don’t send home a pet from their care until they know those pets are truly ready to go home and be able to take care of their own needs and I’m reassured that they’ve done their best to know my dog can make it on her own with my help. I have great faith in their help and care!”
“I trust you and truly believe you are looking out for our pets’ best interests. On a scale of 1 to 10, you are off the charts. Everyone at Countrycare shows genuine compassion and concern for the pets and the owners. During the last 9 years we have brought seven of our pets to Countrycare, and the care they have received has always been top notch. Your motto is ‘modern veterinary medicine with old-fashioned caring!’ and you truly practice it day to day.”
“We bring our English Bulldogs to Countrycare Animal Complex for many reasons. The most important reason is trust. We know the doctors and staff will do anything and everything they can to give our dogs the best care possible. They are there to provide us with the professional yet understanding support that every family with pets should have. We wouldn’t trust anybody else!”
“Since CAC has become my primary veterinary clinic I have introduced many friends, clients and my sisters to the clinic, both of which have told me how grateful they are to have “found” a clinic with such progressive and highly qualified doctors. The quality of the support staff that helps keep things moving smoothly is also important. The first impression you get of any clinic comes from the reception staff; at CAC you are always met with a smile and a big HELLO! The welcoming atmosphere, the mere presence of the building, the modern technology, the progressive thinking, the compassion shown to the humans and animals are all things I love about CAC but it truly is the people inside the building that keep me coming back! THANK YOU CAC for making an impression on my life and on the lives of my boys!”
1 of 8