The Countrycare Animal Complex building

Accessibility

A website for every visitor

We want everyone who loves an animal to be able to use this site, whatever device, ability or assistive technology they bring.

Our commitment

Care that starts before you walk in

The same welcome you get at our front desk should be here online. We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the standard most accessibility laws and guidelines point to.

Accessibility is never finished, so we check the site as it changes and fix what we find. If something gets in your way, please tell us. Your note helps the next visitor too.

Built in

What we have done

  • Text and buttons meet WCAG contrast levels, measured, not guessed
  • Every page works with a keyboard alone, with a visible focus outline
  • Photos carry text descriptions for screen readers
  • Headings and landmarks give each page a clear outline
  • Animations stop when your device asks for reduced motion
  • The homepage slideshow has a pause button
  • Text can be enlarged to 200% without losing content
  • Form fields are labeled, and errors say what to fix

Still working on it

Where we fall short

A few parts of the site come from outside services or older files, and we cannot always change how they behave:

  • Printable patient forms are PDF files, which not every screen reader handles well. We are happy to go through any form with you by phone, or at your visit.
  • Some older blog articles came across from our previous website, and a few of their photos have shorter descriptions than we would like.
  • Embedded videos play from YouTube, whose captions are generated automatically and are not always accurate.

Need a hand?

Tell us, and we will help

If any part of this website is hard to use, or you need information in another format, call us, or send a note through our contact form. Tell us the page and what happened, and we will get you what you need and fix the page.

This statement was last reviewed in September 2026.

Phone

Call us

Questions, appointments, prescription refills or boarding.

Visit us

4235 Elm View Road
Green Bay, WI 54311

Get directions

Contact us

In their words

The hearts we’ve touched

“As always, the Country Care staff were all very friendly and helpful. We did not have a true emergency. But our dog, Russell, needed medical attention right away and we were so happy we were seen quickly. We appreciate the Vet Tech listening to our concerns and the full history of the situation. And everyone showed that they really cared about Russell.”

Therese D.

“I LOVE Countrycare! You really feel like family when you walk in. I’ve been a client many years and always refer people when they need a vet to listen. Listening to your clients and their worries, fears, needs is soooo important. Thank you for always Listening!”

Deena H.

“I have been going to Country Care for over 30 years. Everyone there is very friendly, compassionate, and takes the time to listen to your concerns and answer questions. I highly recommend them to everyone.”

Dana & John B.

“I brought my boy to Country Care several years ago seeking a second opinion. He was sick and not getting better and no true diagnosis. After the first appointment not only did I have a diagnosis but a treatment plan that worked! He has been there since that day and they have, without a doubt, saved his life. He is a diabetic and has Cushing’s Disease. Their dedication and determination brought everything under control and he is a happy boy today. Thanks to their care he will be a part of my life for many years!”

Debi & Charlie N.

“I’ve been a family member for about 20 years now. Key word here is family - you are the best, and only the best for my family”

Greta J.

“I would not trust my cats’ care to anyone else. Dr. Strickfaden takes the time to listen and understand my concerns for my cats. She treats their health needs, both physically and emotionally, professionally and compassionately.”

Wendy N. · Appleton, WI

“Dr. Heintz was so gentle and compassionate with our dog. The vet tech was so kind and understanding with all of the questions that I asked her. They made me feel comfortable with the decisions that we made for Maddie.”

Faye D. · Algoma, WI

“We’ve been to different veterinary offices, and the quality of your care is unmatched. We are happy to have found Countrycare!”

Jennifer & Jason W. · Oneida, WI