When people think about a visit to the veterinary clinic, they often picture the veterinarian examining their pet and making medical decisions. But outstanding veterinary care is never the work of one person alone. At Countrycare Animal Complex, our Certified Veterinary Technicians (CVTs) are highly trained medical professionals whose knowledge, skill, and compassion are essential to every patient we see.
From the moment your pets arrive until they head home, our CVTs are working behind the scenes to ensure every patient receives exceptional care.
Highly Trained Medical Professionals
Becoming a Certified Veterinary Technician (CVT) requires extensive education, hands-on clinical training, and successfully passing state and national credentialing examinations. Even after certification, CVTs continue learning throughout their careers to stay current with advances in veterinary medicine.
Their responsibilities include:

- monitoring anesthesia during surgery
- performing dental cleanings and dental radiographs
- collecting blood and laboratory samples
- placing intravenous catheters
- administering medications and treatments
- taking diagnostic radiographs
- caring for hospitalized patients
- assisting with emergency procedures
- educating clients about their pet’s care
- and so much more!
Their technical expertise allows our veterinarians to focus on diagnosing illnesses and developing treatment plans while knowing their patients are receiving skilled, attentive nursing care.
Compassion in Every Interaction
Technical skill is only part of what makes a great veterinary technician.
Our CVTs are often the reassuring voice that calms an anxious client, the gentle hands that comfort a nervous pet, or the familiar face celebrating a patient’s recovery. They recognize that every pet is part of a family, and they treat each one with the same kindness and respect they would want for their own pets.
Whether they are comforting a senior dog recovering from surgery, helping a first-time puppy owner learn to give medication, or supporting a family through a difficult goodbye, our technicians combine medical expertise with genuine compassion.
Advocates for Pets and Their People
Certified Veterinary Technicians also play an important role in client education. They answer questions, explain treatment plans, demonstrate home care techniques, and help owners feel confident caring for their pets after they leave our office.
Some of the topics they commonly discuss include:

- preventive care
- nutrition
- dental health
- postoperative recovery
- chronic disease management
- administering medications at home
Their goal is not simply to provide treatment, but to partner with families so pets can live healthier, happier lives.
The Heart of Patient Care
Much of a technician’s work happens quietly behind the scenes. They monitor patients throughout anesthesia, carefully track vital signs, notice subtle changes in condition, prepare equipment, maintain accurate medical records, and anticipate the needs of both doctors and patients before anyone has to ask.
These details may go unnoticed by clients, but they make all the difference in providing safe, high-quality care. At Countrycare Animal Complex, our Certified Veterinary Technicians bring together advanced medical knowledge, critical thinking, compassion, and teamwork every single day. They are patient advocates, trusted educators, skilled nurses, and invaluable members of our healthcare team.
We are proud to introduce you to the exceptional technicians who help make the Countrycare experience what it is.
Meet Our Certified Veterinary Technicians

Sami is our most senior CVT, and she has been recognized as one of the Top 10 Exceptional Vet Techs by VetriScience. Her sweet, calm demeanor puts both pets and clients at ease. She balances the clients’ concerns with patients’ needs and doctors’ recommendations. She’s extremely organized and helps our days flow smoothly.

Kaitlyn P. is a Veterinary Technologist combining a CVT license with her bachelor’s degree in Veterinary Technology. In addition to her tech duties, Kaitlyn oversees our equipment, manages our medical inventory, and keeps us OSHA-compliant. She is a quiet leader who works to understand the best approach in all situations.

Brooke is a former recipient of the Wisconsin Vet Tech Association (WVTA) Veterinary Technician of the Year award. She is a pro at explaining information to both clients and Countrycare trainees, and her warm, compassionate approach makes everyone feel comfortable. She has an amazing work ethic and constantly looks for ways to improve.

Carrie has great attention to detail and is always looking for ways to improve our processes. She keeps supplies organized so our team can provide efficient, high-quality patient care. She also tracks our trainees’ progress to ensure they have the support and resources they need to grow with confidence.

Shannon has a gentle and calm manner that soothes even our most anxious animals. She is open-minded in finding solutions when something isn’t working, and she is level-headed in times of stress. She is a natural problem solver and a trusted resource for our staff. Additionally, her coworkers love her sense of humor.

Jadyn has a naturally soothing presence that puts pets, clients, and coworkers at ease. She is detail-oriented, thorough, and always willing to lend a hand wherever it’s needed. If she sees a problem, she takes ownership and quickly fixes it. But what truly stands out is the genuine care she brings to every patient and every person she meets.

Holly is warm and personable, and her smile lights up a room. She is highly observant and naturally sees the bigger picture, helping her approach each situation with thoughtfulness and care. She is very grounded and easygoing. Her compassion and optimism make both pets and people feel welcome.
Behind every successful appointment, every comforting touch, and every wagging tail on the road to recovery is a Certified Veterinary Technician who genuinely cares. Their knowledge, skill, and compassion make a difference every single day, not only for our patients, but for the people who love them. We are incredibly grateful for this remarkable team and the heart they bring to Countrycare Animal Complex.


