Medical Issues

Why an Exam Matters, Even When Symptoms Look the Same

Picture this scenario:

You wake up bright and early for work, ready to conquer the day.  Your day is full of meetings and work projects, running the kids to sports practices, making dinner, helping with homework, nighttime routines, and more!  As you are about to run out of the house, you notice that your dog, Fluffy, is shaking her head and whining like she’s in pain. She’s also holding her head to one side.

Four months ago, Fluffy had an ear infection. These look like the same symptoms. You call your vet clinic to ask for a medication refill because this is the “exact same thing” that happened four months ago.  Instead of just giving you a medication refill, your vet clinic wants to schedule an appointment to do an exam and some further testing!

Why can’t they just give you the meds? Don’t they know how busy you are? Vet clinics are just out to make more money!

Or are they?

Common Complaint

This situation is something that we encounter frequently.  Owners are in a hurry, or they see similar symptoms and want us to prescribe medication based on our phone conversation.

While it may seem like Fluffy has the “same thing” as last time, it may be something completely different. Our goal is not to require you to come in every week for an exam or to make your life harder! We know you are busy. We’re busy, too!

Our goal is to ensure that we are doing our best to help your pet feel better and prevent any underlying issues from arising.

Real Case Studies

Below are a few real-life examples of why we recommend exams and why we don’t diagnose your pet over the phone. (And just like in the TV shows, the names have been changed to protect the innocent.)