A Countrycare veterinarian laughs as the ferret she is holding nuzzles her face

Wellness care

Wellness care for pocket pets

Wellness and preventative care is a critical component to keeping your animal happy and comfortable.

Preventative care

Finding problems early

Often times animals hide their illnesses until it is too late, which makes routine physical examinations critical. By being able to identify and correct husbandry problems and find signs of early illness, we can help to prevent and treat problems earlier for your pet. All too often we see pocket pets after they have been ill for weeks or months, which makes treating and “fixing” them much more difficult. Earlier detection means a healthier and happier pet!

Preventative care also includes

  • Immunizations for species requiring vaccinations
  • Deworming
  • Consultations on correct husbandry and diet for your exotic pet
Dr. Aili Heintz holds a guinea pig nose to nose on the exam table

Wellness care

Hamsters and gerbils

A comprehensive examination from the tip of the nose to the tip of the tail.

What we look for

  • Any discharge from the face, which could indicate an upper respiratory infection or signs of a dental problem
  • Dentition changes or problems of the incisors and cheek teeth
  • Changes with the heart or lungs, such as heart murmurs

Also at the visit

  • Routine fecal examinations, to look for intestinal parasites and to evaluate any changes in color or consistency which may indicate a health problem
  • Nail trims

Wellness care

Ferrets

A comprehensive examination from the tip of the nose to the tip of the tail.

What we look for

  • Dental tartar or periodontal disease
  • Changes with the heart or lungs, such as heart murmurs
  • Changes with the coat and skin that may be signs of adrenal disease or seasonal problems
  • Any abdominal masses or changes with the spleen

Also at the visit

  • A discussion of vaccinations
  • Routine fecal examinations, to look for intestinal parasites and to evaluate any changes in color or consistency which may indicate a health problem
  • Nail trims
A ferret explores the blanket on a Countrycare exam table

Wellness care

Guinea pigs

A comprehensive examination from the tip of the nose to the rump.

What we look for

  • Signs of discharge from the face, which could indicate an upper respiratory infection or a dental problem
  • Dentition changes or problems of the incisors and cheek teeth
  • Signs of abdominal discomfort or stones
  • Changes with the coat and skin, which could point to disease or hormonal issues like the coat changes seen with ovarian tumors

Also at the visit

  • Routine fecal examinations, to look for intestinal parasites and to evaluate any changes in color or consistency which may indicate a health problem
  • Nail trims
Limpy, a guinea pig, peeks out of a fleece blanket on a Countrycare exam table

Wellness care

Rabbits

A comprehensive examination from the tip of the nose to the tip of the tail.

What we look for

  • Discharge from the face, which could indicate an upper respiratory infection or signs of a dental problem
  • Dentition changes or problems of the incisors and cheek teeth
  • Normal gastrointestinal sounds, to ensure there are no signs of early gut stasis

Also at the visit

  • Routine fecal examinations, to look for intestinal parasites and to evaluate any changes in color or consistency which may indicate a health problem
  • Nail trims

Wellness care

Pot-bellied and mini pigs

A comprehensive examination from the tip of the nose to the tip of the tail.

What we look for

  • The condition of the skin and ears (signs of being overly dry, irritated or infected)
  • Evidence of entropion (rolled-in eyelids) or eye discharge

Also at the visit

  • An evaluation of body conditioning, to ensure that your pig is at a proper weight, and a review of nutritional recommendations with you
  • A discussion of vaccinations
  • Hoof trimming
  • Routine fecal examinations, to look for intestinal parasites and to evaluate any changes in color or consistency which may indicate a health problem

In their words

The hearts we’ve touched

“We love the care our bunnies receive! Everyone makes our pets feel safe and comfortable. Thank you Country care for always making our experience wonderful!”

Dawn & Tim R.

“After getting our bearded dragon we were nervous about finding an exotic vet for him. When we arrived at the Country Care Complex the staff was so excited to see our dragon Java, everyone wanted a peek. The sign in process was a breeze. The Vet was extremely knowledgeable and very friendly. We are so happy with our choice to establish Java at Country Care Complex. We are interested in looking at boarding services here in the future. Thank you for your investment in people’s tiny companions!”

Mackenzie P.

“Amazing staff!! Thank you for your excellent compassion for the care of my bearded dragon!”

Peggy V. · De Pere, WI

“My guinea pig wasn’t feeling well and I needed to get her in for an emergency appointment and they were able to get me that day. Through the whole process they were very kind and knowledgeable, and made me feel like I was doing the best I could which is important when a pet isn’t feeling well. I would definitely take my animals here again.”

Hannah B.

“Phenomenal staff from the front desk to the vets. Dr Heintz not only provides top notch professional care, she also offers a very high degree of confidence in her abilities and love of birds. Her tender care and kindness are crystal clear.”

Edward M.

“Jeff and I are extremely grateful to everyone we came into contact with with regards to our ginger Charlie. The care and the continuous follow ups set my mind at ease knowing that our boy was constantly on your minds wanting updates on how he was progressing. Thankfully he was progressing in the right direction. We cannot thank you all enough!”

Linda & Jeff Y.

“Love how caring the staff was for not only my dog but me too! I was very worried about my boy and they helped us both. He was sooo loved the entire time there. It was evident everyone truly cares about what they do! Not an easy job at all. Thank you for all yall do!!!”

Abby F.

“Dr. Heintz took the time to listen to my concerns and was very patient with my nervous dog. She even introduced herself when we stopped in for a ‘happy visit’ to get my dog used to the facility and associate it with positive things. She was very understanding and knowledgeable in how to approach my dog who is extremely fearful of strangers and also provided great treatment for my dog! It meant so much to me to have her take the time needed with my dog so she can get the care she needs!”

Marie W.