FAQ’s

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What hours are you open?

Monday
7:30 a.m. – 6:00 p.m.

Tuesday
7:30 a.m. – 12:00 p.m.
2:00 p.m. – 6:00 p.m.

Wednesday
7:30 a.m. – 6:00 p.m.

Thursday
7:30 a.m. – 6:00 p.m.

Friday
7:30 a.m. – 5:00 p.m.

What payment methods do you accept?

We accept:

  • Cash
  • Personal Checks
  • Major Credit Cards – Mastercard, Visa & Discover
  • CareCredit (see below)

What is CareCredit?

CareCredit is a credit card specifically for your pet’s health care needs. Special financing and low monthly payment options are available. You can use your CareCredit card for routine check-ups or have it on hand for an emergency or an expected expense. Using CareCredit allows for care without compromise and peace of mind for your entire family.

Click here to apply online or for more information >

What does “Complete Care” mean?

  • Complete health care extends beyond medicine.
  • The health and well-being of animals depend on their medical, physical, emotional, and mental states.
  • Countrycare Animal Complex addresses all of these components of care at one convenient location – from preventative veterinary care and routine medical, surgical and nursing care, to holistic medicine, counseling and education, and much more . . .
  • Our ultimate goal is to enhance the quality of your animals’ lives and help you enjoy these special members of your family.

Why do you call yourself an “Animal Complex”?

We chose the name “Countrycare Animal Complex” rather than ‘clinic’ or ‘hospital’ because we offer a complete care center for all moments of your animal’s life, not just when they are sick and need a ‘hospital’.

What People
Have Said

"We bring our English Bulldogs to Countrycare Animal Complex for many reasons. The most important reason is trust. We know the doctors and staff will do anything and everything they can to give our dogs the best care possible. They are there to provide us with the professional yet understanding support that every family with pets should have. We wouldn't trust anybody else!"
- Chris & Erin C., Kewaunee